Original TEAC TV Remote Control TRC-2000

All orders are sent via Australia Post or our courier partners which means:
​​​​​✔ a signature is required upon delivery (this may not be required during Covid19)
✔ tracking is available online
✔If the delivery address is unattended, your order will be left in a secure place.

Your tracking number:
Once your order shipped out from our warehouse, we will email a tracking number to you so you can track it.

If no one's there to receive the delivery:
✔ Australia Post will leave you a card in your mailbox and get you to collect it from the nearest post office, or
✔ Courier will leave you a card or send you an email/SMS to arrange another delivery or pick up to the nearest pick-up point in your area.

Your order will be dispatched within 2 working day of receiving payment (Monday-Friday)
​​​​​​In the very unlikely event that your item is lost or damaged during post, then we will organize a refund or replacement.

Return/refund/replacement is excluding the shipping charges

A replacement for the Product that you ordered will be shipped to you at our expense after we have received your returned Product (does not apply to change of mind returns).

• Replacement products are subject to the same warranties and consumer guarantees as to the original product. However, the change of mind guarantee will no longer apply.
• There will be a 20% restocking fee for change of mind.

See our terms and condition for full information.